Pergolux · Onboarding
From learning the job
to doing the job.
Rebuilt onboarding around role-specific learning paths, informed by discovery with Sales and Customer Success.
Revenue enablement, connected
I’m Suchandra. I connect onboarding, methodology, coaching and RevOps so revenue teams can put learning to work.
Based in Berlin. Built for global teams.
21 → 15 days
Ramp to productivity
Pergolux8% → 72%
Meeting compliance
Pergolux10% / 15%
Sales performance improvement
Criteo / Cisco, respectively15
Global enterprise cohorts
Cisco Training Academy01 / The real work
It often looks like a training problem.
The useful question is what needs to change in the way work happens.
Connect the pieces.
Change what happens in the field.
Build role-specific learning paths around the work sellers actually do. Connect onboarding, practice, certification and manager reinforcement.
See the 21 → 15 day onboarding storyBring methodology into discovery, qualification and live deal conversations. Reinforce it through coaching, playbooks and the workflows teams use every day.
Explore global enterprise enablementGive playbooks, battlecards and launch content a clear home. Design for discoverability and the seller’s moment of need, with ownership that keeps knowledge useful.
Experience: a Highspot knowledge repository at Pesto Tech and a centralized content engine at Criteo.
Use conversation evidence to identify skill gaps and focus manager attention. My Gong coaching experience informs the next question: where can AI help surface the right moments?
See the proposed AI Enablement CoachDefine the behaviour you want to change, then connect adoption to pipeline quality and business outcomes. Attendance alone tells only a small part of the story.
Explore the CRM and qualification workStart with a specific bottleneck. Decide what stays human, what can be assisted, and how you will judge the result. Prototype one useful workflow with review built in.
Visit the AI Enablement Lab02 / How I think
A practical way to turn a revenue execution problem into a system teams can actually use.
Listen to sellers and managers. Look at the funnel, the calls and the workflows. Separate a knowledge gap from a process or system problem.
At Pergolux, stakeholder discovery with Sales and Customer Success informed the onboarding rebuild.
A useful question comes first.What I want to connect: Learning → Behaviour → Pipeline → Revenue
03 / Selected work
Onboarding, qualification and global enablement. Three stories about making revenue execution work better.
Pergolux · Onboarding
Rebuilt onboarding around role-specific learning paths, informed by discovery with Sales and Customer Success.
Pergolux · RevOps + Enablement
Connected qualification fields, CRM audits and HubSpot workflow governance across eight markets.
Unqualified leads: 59% → 30% · Funnel audited: €28.3M
Cisco + Criteo · Enterprise Enablement
Translated complex products into business-value messaging, playbooks and field coaching, with MEDDPICC and Challenger in Cisco’s programs.
20+ Cisco assets · 12+ Criteo playbooks, battlecards and assets
Outcomes reflect the experience documented in my CV. View the full context
04 / AI Enablement Lab
Exploring where AI and automation can help an enablement practitioner make human judgment go further.
Managers cannot review every customer conversation. Which moments most need their attention?
The proposed workflow turns conversation evidence into draft coaching suggestions, with a manager making the decisions.
Use an approved transcript to identify MEDDPICC evidence, competency signals and possible skill gaps. Surface specific moments for review, with links back to the evidence.
Proposed experiment. No deployed coach or evaluated results yet.
A proposed architecture
Enablement and content processes using Claude, Gemini, n8n and Zapier in independent consulting.
Future directions: better answers at the moment of need, and guided practice for new hires.
Start small.
Keep the human.
Learn from the evidence.
05 / A little about me
I’m Suchandra Banik, a Berlin-based GTM enablement practitioner. My work spans enterprise technology, ad-tech and PLG teams.
Engineering, Customer Success, learning and RevOps have taught me to look at the whole system: what people know, what processes ask of them, and what actually happens in a customer conversation.
That is the work I keep coming back to.
Making the pieces work better, together.
06 / Work with me
Building an enablement team, untangling a GTM problem, or exploring a focused project? I’d like to hear what you’re working on.
Find the friction across onboarding, methodology, coaching, knowledge and measurement.
02Build or improve the learning paths, playbooks and workflows that support execution.
03Explore one useful workflow, with a clear human role and a practical way to evaluate it.
Good work starts with a conversation.